Answers to the questions CPAs, tax attorneys, and their clients ask us most.
Yes. Most engagements involve more than one platform, sportsbooks, casinos, DFS apps, and poker rooms. We run extraction across every platform involved in your engagement in parallel and reconcile everything into a single combined session report.
We cover all major licensed US-facing gambling platforms. Unlicensed offshore platforms, certain peer-to-peer poker sites, and platforms that retain no transaction history may be beyond what we can extract. If a platform cannot be accessed or has no retrievable data, we document this clearly in the report so you are aware of the gap.
We identify and document any missing or unavailable data during the reporting process from the list of all platforms provided to us. Additional records are pursued wherever possible, and if certain information ultimately cannot be recovered, the gap is clearly highlighted so the CPA firm has full visibility while reviewing the report.
Turnaround timelines depend on the completeness of the data, number of platforms involved, overall complexity of the case, and the turnaround requirements of the CPA or law firm. Once the required data has been successfully extracted, the report moves through reconciliation and review before delivery. Cases involving multiple platforms, missing records, or higher transaction volumes may require additional time for accurate reconciliation and review.
Client credentials are used strictly for data retrieval during the active engagement only. Access is handled through secure, encrypted channels, and login information is not retained after the work is completed. Every login is documented with before-and-after screenshots (and screen recordings where appropriate), and we recommend password resets after delivery as an added security best practice.
Yes. We work a platform's live support chat directly, getting past canned answers, escalating requests that stall, and pushing until we get a proper transaction-level export rather than a summary statement. This is often the single biggest source of delay, and it's a conversation we're used to having.
Yes, when it's necessary. Some steps, a 2FA code sent to their phone, an account detail only they have, can only come from the client. We're comfortable reaching out to them directly and handling that communication professionally, so your firm doesn't have to play messenger between us and your client.
We treat platform credentials as the most sensitive category of information we handle. Credentials are used only for the active engagement, access is logged with before/after screenshots and, where needed, screen recordings, and everything is deleted once your report is confirmed received. We do not sell or share client data, and all handling follows the practices described in our Privacy Policy.
Our reports are prepared using established gambling record-keeping principles and widely followed industry methodologies used by tax professionals handling gambling clients. The reporting format is designed to provide clean, organized, and supportable session-level documentation that CPA firms can review and work with confidently.
A casino-issued win/loss statement is not considered contemporaneous documentation under IRS Publication 529. It is generated by the casino and does not reflect the session-by-session detail the IRS expects. It can serve as supporting evidence alongside a proper session log, but it cannot stand alone as the primary record. Our reports are structured to meet the session-level standard the IRS looks for.
Yes. We work backwards from the data available on the gambling platforms, transaction history, game history, win/loss statements, and deposit and withdrawal records. While reconstructed records are not as strong as records kept in real time, they provide a structured and supportable account of activity that is significantly more defensible than W-2G-only reporting or no documentation at all.
Cryptocurrency gambling adds a layer of complexity because it involves two separate taxable events, the conversion or use of crypto as a wager, and the gambling outcome itself. The IRS treats crypto as property, meaning any time crypto is used to place a bet, the transaction may trigger a capital gain or loss depending on the cost basis. We document crypto gambling sessions the same way we document fiat gambling, date, platform, game type, amount wagered in USD equivalent, and net result, and also note the crypto conversion details so you can address the capital gains treatment alongside the gambling income.
Yes. We can produce session reports for prior tax years as long as the platform data is still accessible.
Yes. Reports can be delivered with your firm's branding, including your logo, firm name, and contact details, allowing them to integrate seamlessly into your client delivery process. White-label formatting options are available for CPA firm partners based on their requirements.